1. Program Description
Dental Office of Dr. Anna Marchenko sends text messages to patients who opt in. Messages include appointment reminders, appointment confirmations, rescheduling and cancellation notices, and patient care updates such as post-visit instructions or office closures.
Patients who separately opt in to marketing messages may also receive occasional texts about special offers, discounts, and service updates. Appointment messages and marketing messages each require their own consent, and you can opt in to one without the other.
2. How You Opt In
You can opt in by checking the appointment and/or marketing SMS consent box when you submit a form on our website (such as our Contact Us page), or by giving consent to our staff at the office or by phone. Consent to receive text messages is not a condition of purchase or of receiving any services or treatment.
3. Message Frequency
Message frequency varies based on your appointments and requests.
4. Costs
Message and data rates may apply. Check your mobile plan for details. We do not charge for text messages.
5. How to Opt Out
Reply STOP to any message at any time. You will receive one final message confirming that you are unsubscribed, and you will not receive further text messages from us. To opt back in, reply START or contact our office.
6. How to Get Help
Reply HELP to any message for assistance. You can also call us at (215) 671-1833 or email annamarchenkodmd@gmail.com during regular business hours.
7. Carriers
Our text messages are supported by all major US carriers. Carriers are not liable for delayed or undelivered messages.
8. Health Information
For your privacy, our text messages do not include detailed information about your diagnosis or treatment. Please call the office with any questions about your care. Do not text us about a dental emergency; call (215) 671-1833, or 911 for a medical emergency.
9. Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the aggregators and providers that deliver our text messages. See our Privacy Policy for details.
10. Changes to These Terms
We may update these terms from time to time. The current version will always be posted on this page.
11. Contact Us
Dental Office of Dr. Anna Marchenko
10125 Verree Rd Ste 307
Philadelphia, PA 19116
Phone: (215) 671-1833
Email: annamarchenkodmd@gmail.com